If some of your workstations are running Windows 8, you may have noticed that Mercury Systems cannot automatically open Adobe PDF files. I have been searching for answers but the reason for this still isn’t clear, and the only option so far has been to switch the output to ‘Crystal Reports’. This is okay but not ideal.
I have found that you can use a free alternative to Adobe Reader called Foxit
Reader, which does open correctly via Mercury Systems. You can download Foxit
Reader from Foxit Software using this URL:
Foxit is also much more preferable than the generic ‘Reader’ app that comes with
Windows 8. Foxit Reader works well and does everything that Adobe Reader does,
so if you are using Windows 8, give it a try…