New Access Rights For Mercury Systems Version 256

Mercury Systems version 256 has been amended to include new access rights within the Service Manager tab of the User Management screen.

You must ensure that existing user accounts have been updated to include rights #217, 218, 219, 220, and 221 where appropriate, otherwise users will be able to view service request screens, but not save any amendments to those screens.

Please see the image below for guidance, or contact Hatchgate Software if you need assistance.