I have updated Mercury Mobile Engineer (MME) App to allow
entry of a customer’s printed name alongside the customer’s signature. In
addition ,the green ‘Complete Job’ button has been renamed ‘Action Job’, and
this now leads to a sub-menu of options. The ‘Complete Job’ button still
exists, however now you can also ‘Action’ a job so that it is marked as done
within your engineer’s device, but this will not change the status of the job
on the server. The diary now contains an ‘Act?’ (Actioned) column in
addition to the ‘Com?’ (Completed) column. There are also new fields to
record the arrival and departure times for each job.
Consequently, Mercury Systems and Mercury Background
Tasks has been updated – Mercury Systems version 249 is now
available. Some customers have already been updated so if any
workstations are still in Mercury Systems please close and re-open the
software. If your main server/pc is still using an earlier version,
please update as soon as possible.
Any other issues or feedback please let me know.
